Terms of Service

LeadsGrow.ai - Live Data, Zero Drama Your 24/7 AI Leads Agent

LAST UPDATED: June 10th, 2025

  • Introduction
  • Service Terms
  • Data Rights and Privacy
  • Responsibilities and Compliance
  • Legal Provisions

Introduction

Welcome to LeadsGrow.ai! These Terms of Service (“Terms”) govern your use of our AI-powered lead generation platform and services provided by LeadsGrow Inc. (“LeadsGrow,” “we,” “us,” or “our”).

When we refer to “Services” in these Terms, we mean LeadsGrow’s AI lead generation platform, data scraping tools, lead enrichment services, and all related features accessible through LeadsGrow.ai and our associated platforms.

When we say “you” or “your,” we mean you as an individual user or the business entity you represent. By using our Services, you confirm that you have the authority to bind your organization to these Terms.

IMPORTANT: These Terms include provisions for dispute resolution and limitation of liability that may affect your legal rights. Please read carefully.

1.Service Terms

1.1 Acceptance and Definitions

Acceptance: By accessing or using our Services, you agree to these Terms and our Privacy Policy. If you disagree with any provision, you must discontinue use immediately.

Key Definitions:

  • “Services” means LeadsGrow’s AI lead generation platform, including ICP Consulting, Live Scraper, Profile Enrichment, and Contact Management, APIs, and related features
  • “User Data” means data you upload, submit, or provide through our Services
  • “LeadsGrow Data” means data we provide through our Services, including scraped and enriched information
  • “Credits” means the units of currency used to access specific Service functions
  • “Confidential Information” means non-public information including pricing, product features, and technical specifications

1.2 Eligibility and Account Creation

Eligibility Requirements:

  • Must be at least 18 years old with legal capacity to enter contracts
  • Must represent a legitimate business entity for commercial use
  • Must not be located in prohibited jurisdictions

Account Responsibilities:

  • Provide accurate, complete registration information
  • Maintain confidentiality of account credentials and API keys
  • Remain solely responsible for all account activities
  • Immediately report unauthorized access or security breaches
  • Not share accounts or create multiple accounts without authorization

1.3 Service Description

LeadsGrow provides an AI-powered lead generation platform featuring:

ICP Consulting: Interactive AI consultation to identify and refine your Ideal Customer Profile through guided analysis and historical data insights.

Live Scraper: Automated collection of publicly available business information from sources including LinkedIn, Google, social media platforms, and professional databases.

Profile Enrichment: Enhancement of prospect profiles with verified email addresses, social media profiles, and additional contact information.

Contact Management: Organization and management of generated contact lists with basic CRM functionality.

Service Evolution: We continuously develop new features and may modify, enhance, or discontinue functionalities based on business needs, legal requirements, or user feedback. While we aim to minimize disruptions, we cannot guarantee uninterrupted availability.

1.4 Credit-Based Billing and Payments

Credit System:  We use a credit-based system for the actions of AI agents. For credit usage details, please refer to the Pricing Page.

Payment Terms:

  • Credits sold in prepaid packages with immediate billing
  • All fees non-refundable except as required by law
  • Valid payment method required on file
  • Credits remain active for 90 days unless account becomes inactive

Billing Procedures:

  • Automatic billing for credit packages as selected
  • Invoice payment terms: Net 30 days for enterprise accounts
  • Price changes effective with 60 days’ written notice

Subscription Renewals: Automatic renewal for subscription plans unless cancelled 60 days before renewal date. Renewal pricing based on then-current rates unless otherwise agreed.

2. Data Rights and Privacy

2.1 Data Ownership and Licensing

Your Data Ownership: You retain full ownership of all User Data. We claim no ownership rights in your uploaded content.

License from You: You grant us a limited, non-exclusive license to process your User Data solely for:

  • Providing and improving our Services
  • Ensuring security and preventing abuse
  • Complying with legal obligations
  • Supporting customer service functions

Our Data Rights: LeadsGrow Data, including scraped information, enriched profiles, and derived analytics, remains our property or that of our authorized licensors.

License to You: Subject to compliance with these Terms, we grant you a limited, non-exclusive, non-transferable license to use LeadsGrow Data for internal business purposes according to your subscription level.

2.2 Intellectual Property Rights

Our Property: The Services, including software, algorithms, user interfaces, branding, and documentation, are protected by intellectual property laws. You receive only the limited usage rights expressly granted herein.

Restrictions: You may not:

  • Reverse engineer, decompile, or modify our Services
  • Remove proprietary notices or branding
  • Create derivative works or competing services
  • Use our trademarks without written permission

Feedback: Any suggestions, ideas, or feedback you provide become our property and may be used without attribution or compensation.

2.3 Privacy and Data Protection

Privacy Policy: Our collection and use of personal information is governed by our Privacy Policy, incorporated by reference into these Terms.

Data Security: We implement appropriate technical and organizational measures to protect data confidentiality and integrity, including:

  • Encryption of data in transit and at rest
  • Access controls and authentication systems
  • Regular security assessments and monitoring
  • Incident response procedures

Data Processing Agreement: For users processing personal data subject to GDPR, CCPA, or similar regulations, a separate Data Processing Agreement may be required. Contact [email protected] to request our standard DPA.

Your Compliance Obligations: You must:

  • Ensure you have rights to all User Data provided
  • Comply with applicable privacy laws in your data collection and use
  • Obtain necessary consents for personal data processing
  • Respect data subjects’ rights and preferences

2.4 Confidentiality

Mutual Obligations: Both parties agree to maintain confidentiality of the other’s Confidential Information, using the same care as for their own confidential information, but not less than reasonable care.

Permitted Disclosures: May disclose Confidential Information to employees, contractors, and advisors with legitimate need-to-know and appropriate confidentiality obligations.

Exceptions: Obligations don’t apply to information that is public, independently developed, lawfully received from third parties, or required to be disclosed by law.

Duration: Confidentiality obligations survive termination for five years, except for trade secrets which remain protected indefinitely.

3. Responsibilities and Compliance

3.1 Acceptable Use Policy

Permitted Uses: Use our Services only for legitimate business purposes in compliance with these Terms and applicable laws.

Prohibited Activities: You must not:

  • Violate any laws or regulations
  • Infringe intellectual property or privacy rights
  • Transmit malicious code, viruses, or harmful content
  • Attempt unauthorized access to our systems
  • Overload our infrastructure or interfere with service operation
  • Use Services for spam, harassment, or unsolicited communications
  • Engage in discriminatory practices or target protected characteristics
  • Resell or redistribute our Services without authorization
  • Scrape or extract data beyond permitted API usage

Data Usage Restrictions:

  • Use enriched contact data responsibly and legally
  • Comply with anti-spam laws and communication preferences
  • Implement appropriate security for downloaded information
  • Respect platform terms of service for source websites

3.2 User Conduct and Account Management

Professional Standards: Maintain professional standards in all interactions with our Services and any generated leads.

Account Security: Implement reasonable security measures for your account, including strong passwords and limited access sharing.

Compliance Monitoring: You acknowledge that we may monitor Service usage to ensure compliance with these Terms and investigate suspected violations.

Enforcement Actions: For violations, we may:

  • Issue warnings or require corrective action
  • Suspend or restrict account access
  • Terminate accounts and agreements
  • Report violations to law enforcement
  • Pursue legal remedies

3.3 Legal Compliance

General Compliance: You must comply with all applicable laws, including:

  • Data protection and privacy regulations (GDPR, CCPA, etc.)
  • Anti-spam laws (CAN-SPAM Act, CASL, etc.)
  • Export control regulations
  • Anti-bribery and corruption laws
  • Industry-specific compliance requirements

International Users: Users outside the United States are responsible for compliance with local laws. Services may not be available in all jurisdictions.

Export Controls: Services may be subject to export restrictions. You agree not to export or re-export in violation of applicable regulations.

3.4 Term and Termination

Agreement Term: These Terms commence upon first use and continue until terminated as provided herein.

Termination by You: Cancel your account at any time through account settings or by contacting [email protected]. No refunds for prepaid credits unless required by law.

Termination by Us: We may terminate or suspend access:

  • Immediately for material breaches, including payment failures
  • For insolvency proceedings or financial instability
  • With 30 days’ notice for service discontinuation
  • Without notice for security threats or illegal activity

Post-Termination: Upon termination:

  • All rights and licenses immediately cease
  • Outstanding fees become immediately due
  • You must cease using all Services and LeadsGrow Data
  • We may delete User Data after 30 days (subject to legal requirements)

4. Legal Provisions

4.1 Disclaimers and Limitation of Liability

Service Disclaimer: TO THE MAXIMUM EXTENT PERMITTED BY LAW, SERVICES ARE PROVIDED “AS IS” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR PARTICULAR PURPOSE, NON-INFRINGEMENT, ACCURACY, OR COMPLETENESS.

Data Accuracy: While we strive for accuracy, we do not guarantee the completeness, accuracy, or timeliness of LeadsGrow Data. Information is provided for general business purposes and may contain errors or omissions.

Liability Cap: OUR TOTAL LIABILITY FOR ANY CLAIMS SHALL NOT EXCEED THE GREATER OF: (A) FEES PAID BY YOU IN THE 12 MONTHS PRECEDING THE CLAIM, OR (B) $100 USD.

Excluded Damages: WE SHALL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOST PROFITS, DATA LOSS, OR BUSINESS INTERRUPTION.

Data Source Acknowledgment: You acknowledge that LeadsGrow Data is compiled from various public sources and authorized providers. We do not engage in unauthorized data collection or scraping of private platforms.

4.2 Indemnification

Your Indemnification Obligations: You agree to indemnify and hold us harmless from claims arising from:

  • Your use of Services in violation of these Terms
  • Your User Data or its use in accordance with these Terms
  • Your violation of applicable laws or third-party rights
  • Your gross negligence or willful misconduct

Process: We will provide prompt notice of claims and may assume defense at your expense. You may not settle claims affecting us without our consent.

4.3 Dispute Resolution

Governing Law: These Terms are governed by Delaware state law without regard to conflict of law principles.

Informal Resolution: Before formal proceedings, parties must attempt good-faith informal resolution by contacting [email protected] with written dispute description.

Mandatory Arbitration: Except for small claims court matters and intellectual property disputes, all disputes must be resolved through binding arbitration administered by the American Arbitration Association under its Commercial Arbitration Rules.

Arbitration Procedures:

  • Single neutral arbitrator in Delaware, United States
  • Confidential proceedings with written award
  • Filing fees: We pay for claims under $10,000 unless frivolous
  • Final and binding decision enforceable in any court

Class Action Waiver: YOU AGREE TO RESOLVE DISPUTES INDIVIDUALLY AND WAIVE RIGHTS TO PARTICIPATE IN CLASS ACTIONS OR REPRESENTATIVE PROCEEDINGS.

Injunctive Relief: Either party may seek injunctive relief for intellectual property violations or confidentiality breaches in any court of competent jurisdiction.

4.4 Miscellaneous Provisions

Entire Agreement: These Terms, together with our Privacy Policy and any Order Forms, constitute the complete agreement between the parties.

Modifications: We may update these Terms with 30 days’ notice for material changes. Continued use constitutes acceptance of modifications.

Severability: If any provision is found unenforceable, the remainder of these Terms remains in full effect.

Assignment: You may not assign these Terms without our written consent. We may assign freely in connection with business transfers.

Force Majeure: Neither party is liable for delays due to circumstances beyond reasonable control, including natural disasters, war, pandemics, or government actions.

Notices: Legal notices must be sent to 1301 N Broadway STE 32125 Los Angeles, CA 90012 or [email protected]. We may provide notices via email, website posting, or Service notifications.

No Third-Party Beneficiaries: These Terms create no third-party beneficiary rights except as expressly stated.

Relationship: No partnership, joint venture, or agency relationship is created by these Terms.

Contact Information:
LeadsGrow Inc.
1301 N Broadway STE 32125 Los Angeles, CA 90012
Email: [email protected]
Website: leadsgrow.ai

By using LeadsGrow.ai, you acknowledge reading, understanding, and agreeing to be bound by these Terms of Service and our Privacy Policy.